Frequently Asked Questions

Most questions have a short answer, and they're all below. If yours isn't here, send us a message and we'll get back to you within two business days.

You can retake it as many times as you need to, with no waiting period between attempts and no extra cost — retakes are always free. You will also get a breakdown of which answers you missed, so you know exactly what to review before you try again.

Yes — every course is backed by our money-back acceptance guarantee. If your employer doesn't accept your CPR Certified card, contact us within 30 days of purchase and you'll receive a 100% refund. Read our full guarantee for details.

Yes. Renewing with us is faster than certifying for the first time — you can skip ahead to the sections you want to refresh and take the exam as soon as you are ready. We will also email you a reminder before your current certification expires, so there is no danger of letting it lapse. See how renewal works.

Your printable certificate is available the moment you pass, so you have proof of certification straight away — print as many copies as you need or save it as a PDF. Your free wallet card arrives in 5-10 days across most of the United States. Express, Rush, and International shipping are available if you need it faster.

Two years for Adult CPR & AED, First Aid, and Basic Life Support. Bloodborne pathogens and airborne pathogens certifications are valid for one year. We will email you a reminder before yours expires. Browse all courses.

We are confident in saying yes. Our courses follow AHA and ILCOR guidelines and are taught by an experienced registered nurse and AHA-trained instructor. Every year, tens of thousands of people certify with us across nursing, dentistry, teaching, worksite safety, firefighting, personal training, home health, and dozens of other fields. And if your employer turns out to be one of the rare exceptions, you are covered by our money-back acceptance guarantee.

Yes. You can skip individual modules or sections within them, or go straight to the exam as soon as you have ordered your course. Recertifying students use this constantly — review only what you need, then test.

It depends on the course and on you. Adult-Only CPR & AED takes as little as 15 minutes; BLS Certification runs up to about two hours. Every course is split into short video modules you can pause, rewind, replay, or skip, so you are never sitting through material you already know. Compare course lengths.

Not as part of our standard courses — all our instruction is online, which is what makes it work around a shift pattern. If you need an in-person assessment, get in touch: we have connections with providers throughout the United States and we will help you arrange one in your area.

Yes — with one thing worth understanding. The American Heart Association does not accredit fully online CPR courses that have no in-person component, so you should be sceptical of any online provider claiming to be "AHA-accredited." No such accreditation exists. What matters is whether a course follows AHA and ILCOR guidelines and whether employers accept the card. Ours does, and they do. Online learning has become the norm for working professionals who need certification for their job, and our students include nurses, doctors, dentists, and safety officers across the country.

See how it works

Account to certificate, with every step and every objection covered.

The seven steps

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CPR, First Aid, BLS, and pathogens training side by side.

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